FC99 takes the privacy and data security of every member seriously. This Privacy Policy clearly explains how FC99 collects, uses, stores, and protects your information as a user of Malaysia's leading betting platform.
Fc99 is an online Sports Betting and casino platform operating in Malaysia under the domain fc99.biz. We understand that the privacy and security of your personal data is a matter of the utmost importance. fc99 is therefore committed to protecting every member's personal information to the highest security standards and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy sets out in detail how FC99 manages your personal data — including how we collect it, the purposes for which it is used, who may access it, and how you can control your own information. This document applies to all users who browse the FC99 website, register an account, or use any services provided by our platform.
Fc99 views privacy not merely as a legal obligation, but as part of our responsibility to every member who entrusts us with their personal information. We have never sold, and will never sell, your personal data to any third party for commercial purposes.
Fc99 collects only the personal data genuinely necessary to provide members with a safe, seamless and responsible service. The categories of data we collect are as follows:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, IC/passport number, date of birth, gender | Mandatory – KYC identity verification |
| Contact Information | Phone number, email address, residential address | Mandatory – account communications |
| Financial Data | Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, Boost), transaction records | Mandatory – payment processing |
| Usage Data | Betting history, games played, login timestamps | Automatic — platform monitoring |
| Technical Data | IP address, device type, web browser, general location | Automatic – system security |
| Communication Data | Customer support conversation records, emails and live chat logs | Optional – issue resolution |
FC99 uses collected personal data solely for legitimate purposes necessary to operate the platform. We do not use your data for any other purpose without your prior consent.
Your personal data is used for the following purposes:
FC99 does not sell, rent, or disclose your personal data to any third party for their own marketing or commercial purposes. However, there are limited circumstances where FC99 needs to share your data with certain parties to keep the platform running smoothly:
Fc99 invests heavily in cybersecurity infrastructure to ensure that members' personal data is always protected against unauthorised access, loss, theft or misuse. The security measures we employ include:
Fc99 uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic and maintain platform security. Understanding how cookies are used allows you to make more informed decisions about your privacy.
Types of cookies used by FC99:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the FC99 platform and your overall betting experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by FC99. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data FC99 holds in relation to your account.
You may request fc99 to correct any personal data that is inaccurate or out of date.
You may request the deletion of your personal data under certain circumstances permitted by law.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that FC99 restrict the processing of your data in certain permitted circumstances.
FC99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable Malaysian law.
FC99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. We will notify you of any material amendments through:
The "Updated" date at the top of this document indicates when the last revision was made. Your continued use of the fc99 platform after any amendment takes effect will be considered acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how FC99 handles your personal data, please do not hesitate to reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days and resolve formal complaints within 30 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
FC99 invests in the latest security technologies and procedures to ensure the privacy and data security of every Malaysian member is consistently upheld.
All data transmitted between your device and FC99's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
Fc99 operates in full compliance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling processes has been reviewed to ensure complete adherence to local legislation.
Fc99 has never and will never sell members' personal data to advertisers or any third party for their commercial purposes. Your data is used solely to deliver fc99's services to you.
All fc99 financial transactions are processed through trusted Malaysian payment channels — Touch 'n Go, GrabPay, DuitNow and FPX. Your financial data is never stored directly by fc99.
FC99 undergoes periodic cybersecurity audits conducted by independent third-party assessment firms. The findings help us identify and address any vulnerabilities before they can be exploited.
Fc99 has a dedicated Data Protection Officer to handle all privacy enquiries and complaints. We guarantee a response within 5 business days for every request relating to personal data.
You now have a clear picture of fc99's commitment to privacy and data protection. Register your fc99 account with complete confidence and enjoy the best Sports Betting, Live Casino and slot gaming experience in Malaysia.
Responsible Gaming Reminder: fc99 is an adult entertainment platform for users aged 18 and above only. Gambling can be addictive. Please play within your means. For support information, visit the Responsible Gaming us.